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Blackboard Support

PLEASE SELECT A QUESTION:

How do I access Blackboard?

What are my login details?

I'm a student and one or more of my modules is missing

I'm a student and I need to access one of my class sites (not a module)

I'm a staff member and I need a new module created on Blackboard

I'm a staff member and need instructor access to a module

Further information for Students

Further information for Staff

I have a query that isn't answered here


How do I access Blackboard?

Visit http://elearning.ucd.ie to login to Blackboard


What are my login details?

Your login details for Blackboard are the same as those used for your UCD Connect and UCD email accounts etc.

The default format for students is:
Username: Student Number
Password: Date of Birth (DDMMYY)

Staff should use the account details as provided to them by IT Services. Staff who need to check these details should contact IT Services on 716 2700 or helpdesk@ucd.ie


I'm a student and one or more of my modules is missing

For students, access to modules (both core and option modules where applicable) is automatically processed based upon their registration - students cannot be manually added to or removed from individual modules.

If you are missing a module on Blackboard, please login to SIS Web to check your registration status. If you believe your registration is correct but still can't see the module in question, please check with your Programme Management Team.

PLEASE NOTE:

If you're lecturer has made the module "unavailable" on Blackboard, you will not be able to see the module even if you are correctly registered.

It can take up to 24 hours for registration changes etc. to be reflected on Blackboard.

It is not sufficient to just be registered to a programme, registration for Blackboard is handled per module.

More information on SIS Web is available at http://www.ucd.ie/itservices/managementservices/studentsalumnisystems/siswebstudents/



I'm a student and I need to access one of my class sites (not a module)

Firstly, you should find the listing for your that corresponds to the required class site below and take note of the course name and/or ID:

 
COURSE NAME COURSE ID
MSc Business (Smurfit) MSCBUSINESS
iBusiness (Smurfit) MSCIBUS
Finance (Smurfit) MSCFIN
HRM (Smurfit) MSCHRM
International Business (Smurfit) MSCINTBUS
Management Consulting (Smurfit) MSCMS
MOS (Smurfit) MSCMOS
Marketing (Smurfit) MSCMK
Supply Chain (Smurfit) MSCSCM
SMP (Smurfit) MSCSMP
Project Mgt (Smurfit) MSCPM
Technology Mgt (Smurfit) NITM
CEMS (Smurfit) CEMS
MAcc (Smurfit) MACC
Quantitative Finance (Smurfit) MSCQF
Business Analytics (Smurfit) MSCBA
Project Mgt Practice (Smurfit) MSCPMP
MBA Full Time (Smurfit) * MBAFT
MBA Careers (Smurfit) * MBACAREERS
MBA Club (Smurfit) * MBACLUB
EMBA Year 1 (Smurfit) * EMBAYR1
EMBA Year 2 (Smurfit) * EMBAYR2
MiM Full Time (Smurfit) MIM
MSc SMA (Smurfit) MSCSMA
MDP Sept (Smurfit) MDPSEPT
MDP Jan (Smurfit) MDPJAN
Introduction to Corporate Governance ACC40430
* These courses require a password which is available from the MBA programme office


Next, you should login to blackboard and select the 'Courses' tab.

 Courses Tab

Select the drop-down box next to course, and choose ID or Name (ID is preferrable). Then enter the name or ID from the list above as appropriate, and click 'Go'.

The search results will appear below the green bar. Click the two down arrows next to the relevant course ID and click 'Enrol'

The next screen will ask you to confirm your request, click 'Submit' and then you should see a receipt similar to the one below, indicating you now have access.

NOTE: Password protected courses will ask for the relevant password after clicking Submit, prior to showing the receipt below.

You will now have access to the class site from the My Blackboard tab.


 

I'm a staff member and I need a new module created on Blackboard

Staff members should complete the form located at
https://uxvm.ucd.ie:8001/blackboard/course_request.html


I'm a staff member and need instructor access to a module

Staff members should complete the form located at
https://uxvm.ucd.ie:8001/blackboard/add_instructor.html


Further information for students

Please see http://www.ucd.ie/itservices/teachinglearningit/blackboard/studentfaqs/


Further information for staff

Please see http://www.ucd.ie/itservices/teachinglearningit/blackboard/stafffaqs/


I have a query that isn't answered here

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 Blackboard Support

PLEASE NOTE:

With immediate effect, users are requested to visit this page to address Blackboard queries.

Blackboard queries sent to blackboard@ucd.ie  will not be actioned.


Copyright 2011 UCD Information and Learning Technology Group
Last Updated: September 08, 2011