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Information and Learning Technology GroupHome - Blackboard Support - Book Audio Visual Equipment - Contact Us |
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Blackboard SupportPLEASE SELECT A QUESTION:I'm a student and one or more of my modules is missing I'm a student and I need to access one of my class sites (not a module) I'm a staff member and I need a new module created on Blackboard I'm a staff member and need instructor access to a module Further information for Students
I have a query that isn't answered here
Visit
http://elearning.ucd.ie to
login to Blackboard Your login details for Blackboard are the same as those used for your UCD Connect and UCD email accounts etc.
The default format for students is:
Staff should use the account details as provided to
them by IT Services. Staff who need to check these details should
contact IT Services on 716 2700 or
helpdesk@ucd.ie I'm a student and one or more of my modules is missing For students, access to modules (both core and option modules where applicable) is automatically processed based upon their registration - students cannot be manually added to or removed from individual modules. If you are missing a module on Blackboard, please login to SIS Web to check your registration status. If you believe your registration is correct but still can't see the module in question, please check with your Programme Management Team. PLEASE NOTE: If you're lecturer has made the module "unavailable" on Blackboard, you will not be able to see the module even if you are correctly registered. It can take up to 24 hours for registration changes etc. to be reflected on Blackboard. It is not sufficient to just be registered to a programme, registration for Blackboard is handled per module. More information on SIS Web is available at http://www.ucd.ie/itservices/managementservices/studentsalumnisystems/siswebstudents/
I'm a student and I need to access one of my class sites (not a module) Firstly, you should find the listing for your that corresponds to the required class site below and take note of the course name and/or ID:
Next, you should login to blackboard and select the 'Courses' tab. Select the drop-down box next to course, and choose ID or Name (ID is preferrable). Then enter the name or ID from the list above as appropriate, and click 'Go'.
The search results will appear below the green bar. Click the two down arrows next to the relevant course ID and click 'Enrol'
The next screen will ask you to confirm your request, click 'Submit' and then you should see a receipt similar to the one below, indicating you now have access.
NOTE: Password protected courses will ask for the
relevant password after clicking Submit, prior to showing the
receipt below.
I'm a staff member and I need a new module created on Blackboard
Staff members should complete the form
located at I'm a staff member and need instructor access to a module
Staff members should complete the
form located at Further information for students
Please see
http://www.ucd.ie/itservices/teachinglearningit/blackboard/studentfaqs/
Please see
http://www.ucd.ie/itservices/teachinglearningit/blackboard/stafffaqs/ I have a query that isn't answered here Please complete this short form and we will investigate your query as soon as possible |
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2011 UCD Information and Learning Technology Group |
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